Membership Hold Request
We understand that sometimes life requires you to take a break from the gym, and we’re here to help make that process as smooth as possible.
Hold requests must be submitted at least seven (7) calendar days in advance. Approved requests will temporarily suspend all membership access and billing during the pause period. Membership access and billing will automatically resume once the pause period has expired, at the same rate and terms in effect prior to the pause
Membership holds may be requested one (1) time per calendar year for four (4) weeks.
You may request an additional hold for up to eight (8) weeks in one (1) week intervals for medical reasons supported by a note from a medical professional stating that you are unable to use the gym in any capacity.
If you wish to cancel your Membership while on hold, you must request a termination of hold and provide us with notice of cancellation, following the terms identified in your membership agreement.
If you have any questions or need guidance, we’re here to support you. Let us help you stay committed to your fitness goals, no matter where life takes you!